Designed to help organizations reimagine work and workspaces, new innovations include Cisco Spatial Meetings to deliver 3D ...

Cisco is setting the course in Webex and its ecosystem fully for AI – as if natural intelligence no longer existed.

Speaking to Infosecurity, a Zendesk spokesperson said that Internet Archive did not secure its authentication tokens, which ...

Companies at the top of Forbes' new Best Customer Service list commit themselves to speedy service and resolution of issues.

New integrations provide a more comprehensive customer view, creating seamless, AI-powered workflows between GoTo Connect and customer relationship management solutions   – GoTo, the company making ...

The Internet Archive is back online, albeit in a read-only state, after DDoS attacks took the service offline on October 9.

The Internet Archive has suffered another data breach after a threat actor took possession of the email addresses of the ...

The Internet Archive has been compromised again with its Zendesk customer support system hacked on October 20.

Just a few days after the Internet Archive told the public it was getting back on its feet after a data breach and a barrage of distributed denial-of-service (DDoS) attacks forced it to go offline, ...

Because the hacker just responded to Mashable's email that we went to the Internet Archive to find out more about the hack.

A threat actor claimed to get hold of an exposed GitLab configuration file containing Zendesk API access tokens ...

Internet Archive continues to be in trouble as, according to unnamed claims made on Sunday, it suffered a secondary breach ...