As utility and communications companies around the globe work to enhance customer satisfaction while alleviating pressure on overburdened call centre staff, those leading the charge are achieving ...

Eternal Ltd, introduces Nugget, an AI-powered, no-code customer support platform designed to streamline business operations ...

Susan Greener, who lost her husband 25 years ago in the line of duty, has inspired a non-profit initiative called Project Pinky Tribute Tiles. Each tile is customized with a rank, photo and an “end of ...

Bret Taylor, CEO of Serra and chairman of OpenAI, says AI agents will one day be the entire customer experience ...

We recently published a list of Top 11 Trending AI News And Wall Street Ratings. In this article, we are going to take a look ...

A hearty shout-out to all the teachers, coaches, counselors, religious leaders and others who have mentored us and helped us ...

Mossman cafe owner Sharon Beechey has led traders to tackle a vandalism crime wave head on. Picture: Bryan Littlely Broken windows, abuse and a business at breaking point is what fuelled Beechwoods ...

Gov. Bill Lee announced in his State of the State address Monday night more money for public education, transportation and ...

Ladies, get ready! The Sydney Hotshots are coming to heat up Port Douglas for one night only at Oaks Port Douglas Resort on ...

If you've got an issue or question about a product on Amazon, contacting third-party sellers is pretty easy. Here's how you ...

Service Canada provides Canadians with a single point of access to a wide range of government services and benefits. Be aware of fraudulent email (phishing), mail and telephone (including text ...

Doctorow believes there are four basic forces that might constrain companies from getting worse: competition, regulation, ...