That feeling a customer support line is deliberately designed to keep you hanging in the hope that you'll just go away. We've all had it, right? Now it turns out HP has introduced a minimum 15 wait to ...

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Learn how to navigate customer service interactions with ease, using proven techniques that foster positive outcomes and build strong relationships.

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In today’s fast-moving digital landscape, customers expect more than simple transactions—they want meaningful conversations that are quick, engaging and tailored to their needs. As leaders, we face a ...

Optimum has impressive fiber internet speeds and reliable cable internet plans. But are the $15 price increases worth the ...

Still can’t figure it out? We have today’s Wordle answer right here, below. But first, one more thing: Let’s take a look at three hints that could help you find the solution, without giving ...

She now works for CNET as a Web Hosting Expert, creating in-depth guides on web hosting and reviewing the top web hosting companies to help folks preparing ... CNET Tips and We Do the Math series ...

We gather data from the best available sources, including vendor and retailer listings as well as other relevant and independent reviews sites. And we pore over customer reviews to find out what ...

Service line coverage can pay to ... Our opinions are our own. Here is a list of our partners and here's how we make money. You wake up to find no running water in your house.

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Attila is a Staff Writer for CNET, covering software, apps and services with a focus on virtual private networks. He is an advocate for digital privacy and has been quoted in online publications ...