Richard Masters, VP of Data and AI at Virgin Atlantic explains how the company is using data and machine learning to close ...

London-Heathrow Airport has announced a multi-million dollar investment plan for infrastructure ahead of a third runway ...

Losing your luggage to the mysterious labyrinth of an airport baggage system is every flier's worst nightmare—especially when ...

A full review of commercial aviation at the Farnborough International Airshow 2024. Join me for all the airshow highlights ...

Satisfaction in airlines’ customer service has improved in the last six months, reaching +59. Despite this, four in ten ...

Virgin Atlantic promised to reimburse us 75% of the cost of our tickets to the US after we agreed to switch flights. But although the trip was last May we have yet to receive it.

More airlines are working on improving the customer experience for passengers who need assistance when flying due to ...

Virgin Atlantic is delighted to announce that customers can now use the new Share Item Location feature to privately and ...

A storm is brewing behind the scenes at Heathrow, the UK’s busiest airport – despite a record-breaking month for the travel hub. Airlines operating out of Heathrow, including the owner of British ...

Hotels and airlines are demanding that Heathrow Airport introduces lower fees and better standards as the UK's busy airport ...

The proportion of plus-size people in the UK is rising. The NHS says that the percentage of obese people almost doubled in a ...

By Omotola Adekonye A Federal High Court sitting in Lagos, yesterday, adjourned till February 27, 2025, to the hear the suit ...