Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

ServiceNow CMO Colin Fleming shares why the company is rebranding themselves as a CRM company in the midst of the rapid and significant impact agentic AI is having on the industry. And also shares a ...

We recently compiled a list of the Top 10 Must-See AI News Updates for Investors. In this article, we are going to take a ...

Pinkfish emerges from stealth with over a hundred users and enterprise customers including: Ipsy, TalkDesk and Elevate.