ServiceNow Inc. stock underperforms Thursday when compared to competitors
Shares of ServiceNow Inc. NOW slid 1.94% to $967.98 Thursday, on what proved to be an all-around poor trading session for the ...
Hosted on MSN9h
Rogers cutting 'small percentage' of customer service employees
Rogers Communications Inc. says it has laid off employees from its customer service department amid a shift in customer habits.
Atlassian Surfaces Human Practicalities For AI In Service Management
Perhaps more interesting in this still-formative moment is an analysis of where AI is surfacing at a practical level inside ...
TMCnet1d
AHEAD Closes IT Asset Visibility Gap with Hatch and ServiceNow Integration
Hatch integration solves this problem by automating enriched data capture into ServiceNow and aggregating detailed data on all IT assets by their location. Enterprises can now see asset records down ...
Mint3d
US Digital Service employees face layoffs as Elon Musk’s DOGE team takes over
Musk’s DOGE has sent termination letters to over a dozen US digital service employees, who’s jobs his newly formed DOGE replaces.(Reuters / Kevin Lamarque) Elon Musk’s DOGE team is sending ...
CBS News5d
Federal workers express shock, anger over mass firings: "You are not fit for continued employment"
Probational federal employees who lost their jobs on Thursday ... less than one year on the job and have not yet gained civil service protection. Federal workers who received termination notices ...
The Washington Post6d
Records show how DOGE planned Trump’s DEI purge — and who gets fired next
A team of workers from the U.S. DOGE Service developed step-by-step plans ... DOGE aims to target staffers who are not in DEI roles and employees who work in offices established by law to ensure ...
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AI and Employee Service Innovation, Job Fit and Job Satisfaction (IMAGE)
A researcher from FAU's College of Education and collaborators, examined how perceived AI service quality influences retail ...