Trump and Putin announced Wednesday that they’d begin talking to deliver an end to the war on Ukraine. The news came as Trump ...

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...

In the age of digital communication and customer-centric services, call centers have become essential hubs for businesses to ...

Call centers used to something only enterprise companies could afford, but cloud phone systems can now also offer an accessible and affordable call center solution, to make it easier to manage all ...

A new emergency response system, featuring 'Emergency Call Box' units, has launched in Ranchi, Jharkhand. Citizens can report ...

PwrQ plans to expand into a 220,000-square-foot building near its current headquarters to boost manufacturing capacity.

KaiOS is an operating system made specifically for feature phones, though HMD puts its own Barbie spin on it for this device.

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. A hotel phone system must support guests, office staff ...

Trump reportedly doubled down on his threat to seize Greenland in a phone call with Denmark’s prime minister, sending the ...

Call center software enables better customer support by phone and other communication ... we tested and compared 20 of today’s most popular systems. Our research ranked LiveAgent as the top ...

Sending photos and videos to 911 will soon be a reality, as the Las Vegas Valley’s 911 system braces for a digital upgrade ...

A proposed class-action lawsuit against the province and Bell, which ran the phone system in the ... kept track of the calls she received from her daughter when she was in the Ottawa-Carleton ...