Modern automation capabilities present an exciting opportunity to streamline IT operations, reduce administrative burdens and ...

The MIS Concentration provides you with knowledge of computer and information technologies, prepares you for careers that include IT Support & Help Desk Services ... The courses you would take include ...

PeopleCert's ATV program verifies the ITIL alignment of IT service management vendors by undertaking a comprehensive assessment of the tool's functionality and the ITIL proficiency of staff ...

Learn more about CBP's plans to initiate a competition for a technology service desk operations support contract, which will be awarded through GSA's 8(a) STARS III vehicle.