On January 23, the dark web erupted with a fresh claim, as BASHE, a shadowy ransomware group with a reputation for striking ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

The digital marketing train has left the station, but it’s not too late to get onboard by improving your online presence.

Artificial Intelligence (AI) is transforming industries worldwide, and customer service is no exception. However, in Rwanda, AI-generated responses often fall short, leaving customers with vague and ...

The implications of “tariffing” aren’t always grasped, said Paterson, Ontario’s senior representative ... up a department (External Revenue Service) for it allows you to sort of ...

A diagram showing how ... AI agents to automate tasks from customer support to financial analysis, and report significant productivity gains. “A sales representative who’s trying to do ...

Rep. Mike Collins (R-Ga.) heavily criticized statements made by the Right Rev. Mariann Budde on Tuesday at the inaugural prayer service held for President Trump. “The person giving this sermon ...

Visio in Microsoft 365 is a superb tool for creating custom diagrams to illustrate concepts that are difficult to explain through text. Here’s how to use it. It’s often much easier to convey ...

With Musk, Han also discussed the TikTok ban imposed in the US on Sunday. The Chinese social media app restored service to American users on Sunday, just hours after it went dark in response to a ...

The Council today appointed Mr. Peter Sørensen as EU Special Representative for the Belgrade-Pristina Dialogue. The tasks of the new EU Special Representative will be to facilitate the dialogue that ...