How much is too much when it comes to servers checking in on their customers? Well, according to a TikTokker named Mo, less ...

So 35 people walk into a pub, sadly this isn’t a set up for a joke. “This happened a couple of years back in a pub I was ...

Are eggs safe to eat now that human cases of bird flu are popping up? The short answer is yes, but they are probably going to ...

Overlapping and legacy customer management systems lead to time-sucking busywork that could be better spent closing deals ...

“As someone who worked in hospitality before. The only thing I’ve heard is there was a girl who asked if every thing was ...

Dollar Tree stocks many affordable alternatives to popular products, and the store's furniture polish might be the ideal dupe ...

One of the most compelling reasons to invest in technology is its ability to enhance the overall guest experience. Digital ...

"It doesn't mean that we have to let people go unchecked and that we have to embrace people's bad behavior," a waitress says ...

Being attentive seems like simple common sense because most of us behave reasonably, but consistently practicing courtesy ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

FARGO, N.D. (KVLY/Gray News) - A server at a North Dakota restaurant says he caught one of her customers taking gratuities that were left for the staff. Brittany Baker works weekends at Perkins ...