Needham names Verint Systems its top pick for 2025, citing positive catalysts including contact center spending improvement.

After more than two decades at Computacenter, Neil Hall has moved to Focus Group to take up the reins as CEO.

Avaya aims to create a truly saleable solution using whichever cloud solution you're most comfortable with. For small and medium-sized businesses that are happy to rely on third-party suppliers ...

Today, the new venture dedicated to accelerating the global adoption and innovation of common network Application Programming Interfaces (APIs) announces Anthony Bartolo as its CEO. In parallel, the ...

Avaya Experience Platform™ (AXP ... It’s not just another standalone CX product – it’s a comprehensive cloud-based solution that adapts seamlessly to any IT environment.

Pipe17, a Seattle startup that built a platform to manage e-commerce operations, announced today that it has raised a $15.5 ...

NICE faces stiff competition in the Customer Engagement and Financial Crime and Compliance business segments. Customer Engagement offerings include transformative solutions like CXone that enhance ...

It remains unknown how many patients are affected by the incident. The Qilin ransomware group claims to have leaked 400 ...

Distributor Arrow Electronics has made the decision to shut down its enterprise computing solutions (ECS) business across ...

This extension will allow you to send and receive text messages from Zoho CRM using RingCentral phone number. These service providers are built on top of the RingCentral Platform. Apps that work for ...

We recently published a list of Complete List of All AI Companies Under $2 Billion Market Cap. In this article, we are going ...

Azul, the only company 100% focused on Java, today announced that the integrated risk management practices for its OpenJDK solutions fully support the stability, resilience and integrity requirements ...