AT&T made a “bold promise” to customers, telling them that the company plans to issue credits to consumers who lose phone ...

Nearly 25 years after Jeff Bezos founded Blue Origin, the company is finally poised to send its first rocket to orbit. New ...

For example, both AT&T and Mint Mobile still have some of the best cell phone deals we've seen from either carrier right now.

AT&T to communicate more openly and efficiently about service outages, even offering customers credit. Facebook Marketplace ...

AT&T made a “bold promise” to customers Wednesday, telling them that the company plans to issue credits to consumers who lose ...

Called the AT&T Guarantee, the new initiative promises that users won't be billed for days when the company's network goes ...

According to AT&T, if a customer loses phone service or fiber connectivity for more than twenty minutes, AT&T will refund the ...

AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber customers who are impacted by service outages.

Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...

AT&T; has unveiled what it calls the “AT&T; Guarantee,” a comprehensive promise to enhance customer experience across its ...

AI is not here to replace call center agents but to complement their work and improve the customer experience. By adopting a hybrid strategy that leverages AI's automation and data processing ...