AT&T Launches New Guarantee, Promises to Compensate Customers for Outages
AT&T today announced a new AT&T Guarantee customer service initiative that offers "an elevated experience" with ...
AT&T to credit qualifying customers after service outages: Who is eligible?
AT&T made a “bold promise” to customers Wednesday, telling them that the company plans to issue credits to consumers who lose ...
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AT&T to offer customers bill credits for network outages
She added that the company "knew we had lost our customers' trust" and responded with new pricing strategies, product ...
AT&T offers customers bill credits for network outages with new guarantee
Called the AT&T Guarantee, the new initiative promises that users won't be billed for days when the company's network goes ...
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AT&T offers new customer guarantee
According to AT&T, if a customer loses phone service or fiber connectivity for more than twenty minutes, AT&T will refund the ...
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AT&T to offer customers bill credits for network outages
She added that the company "knew we had lost our customers' trust" and responded with new pricing strategies, product improvements and promotional offers to restore growth. The new AT&T guarantee ...
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AT&T to credit qualifying customers after service outages: Who is eligible?
“The AT&T Guarantee will set a new bar in customer experience covering network, customer care and offers for consumers & small businesses,” the release claimed. AT&T made a “bold promise ...