State agencies held discussions on Friday to propose urgent measures to tackle rampant online fraud and call centre gangs. Representatives of the National Broadcasting and Telecommunications ...

Jersey's only child contact centre is at risk of closure if extra funding is not found urgently. The site is run by the local charity Centrepoint and provides a safe space for children and their ...

But amid this currency chaos lies an opportunity: embracing a ZAR-based contact centre solution. This localised approach could be a game-changer for South African businesses, offering stability ...

Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

The Fredericton performing arts centre, shown in a 3D rendering, is still under construction, but is expected to be finished by late 2026. It will officially be named the Ron & Erma Hawkes Centre ...

Nasha is a Managing Editor for CNET, overseeing our sleep and wellness verticals. She is a nutrition, mental health, fitness and sleep science enthusiast. Her passion for mindful and holistic ...

The Union government lifted the ban on sugar exports partially on Monday (January 20, 2025), allowing industries to export one million metric tonnes of sugar in the 2024-25 season ending in ...

After campuses of institutions like IIIT, IIM, VNIT, AIIMS, and MNLU, the tiger capital is now set to host Google's AI CoE, further enhancing its reputation as a centre for education, research ...

China is building a new military command centre near Beijing that is 10 times the size of the Pentagon, US intelligence officials have said. Satellite images of the base, about 20 miles south-west ...

China is constructing the world's largest military command centre near Beijing, in a bid to safeguard the country's leaders in the event of a nuclear conflict, US intelligence officials have said.

Majority of finance institutions unhappy with their contact centre technology, seeking AI solutions In the fast-paced environment of financial services, the effectiveness of contact centre technology ...