Klarna's AI shopping assistant is powered by OpenAI, maker of ChatGPT and Dall-E. It's available for free in the Klarna app.

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The company boosted customer service satisfaction with a generative AI-powered chatbot, and its Rufus shopping assistant is simplifying product searches.

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Things like predictive analytics, a personalized shopping experience, improved inventory management, and interactive experiences will drastically change what shopping means. As AI finds its way ...

The updated site now features a series of enhancements that aim to offer customers a complete and seamless shopping experience ... The website also features faster response times from sales ...