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The CEO of Walgreens has revealed that the practice of locking products in glass display cabinets has hurt store sales.

Late last year, the pharmacy and retail chain, Walgreens, announced plans to close 1,200 of its approximately 8,500 stores.

Major pharmacy chains are planning to shutter hundreds of stores in 2025, making access to medications more difficult.

During an earnings call on Friday, Walgreens CEO Tim Wentworth made a startling admission. Despite these measures, the company reported a 52 percent increase in 'shrinkage,' the retail term for ...

Walgreens closed 70 in its fiscal first quarter and plans to shutter around 500 this year. The company runs about 8,500 ...

Walgreens' strategy of locking up merchandise — from deodorants to bags of M&M's — to deter theft has backfired, according to ...

The pharmacy chain's CEO Tim Wentworth said in Walgreens Boots Alliance's first-quarter earnings call Tuesday that "When you lock things up … you don't sell as many of them. We've kind of proven ...

In a Q1 2025 earnings call, Walgreens Boots Alliance CEO Tim Wentworth admitted that its approach to tackling shoplifting at its stores has backfired. Per Fortune, Wentworth spoke about the state ...

Turns out putting everything behind locked glass and ad-covered screens does not create a welcoming shopping environment.