The Reddi team says weather like this creates an “all hands on deck” situation for them, and they’ve been responding to cold weather calls all day. They say the lion’s share of frozen pipe calls ...

He has been out there for the last 48 hours, working for free. "These are echoes of my own family, generations ago," he said.

With temps dropping below freezing, 25 News turns to an expert to find out how to get through these next few days without an emergency call to a plumber.

It could be six weeks before many can return, a city water official said. Subfreezing temperatures may have contributed to ...

Don't panic! Learn what might be causing this troubling issue, what you can do about it and when to call in a pro.

A leaking water heater drain valve promotes mold and can even potential cause a flood. The most effective fix is usually to ...