Customers returned $890 billion worth of goods last year, which is almost triple the amount they returned pre-pandemic.
Returns fraud and abuse are a big problem for retailers and brands — and it’s getting bigger. According to a report from Deloitte and Appriss Retail, returns fraud cost retailers more than $ ...
Retailers are tightening return policies as online shopping surges, leading to a showdown with consumers. Learn how new return fees and shorter windows are changing the way we shop, and what it ...
Appriss Retail's data-driven fraud protection services and Optoro’s returns management system offer a robust, full-circle solution for online and in-store returns Appriss Retail, a leading ...
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The future of pharmacy requires sweeping change, including reinventing the brick-and-mortar model, digitizing infrastructure, ...
Big W has announced a major returns policy change. Picture: NewsWire / Andrew Henshaw From February 3, items including cosmetics (if the hygiene seal is broken), beauty products, hosiery ...
Two-thirds of consumers consider a retailer’s return policy in their decision to make a purchase. Flexibility and convenience are particularly important differentiators, according to Jason Brenn ...
Don't miss out on the headlines from Retail ... return something,” they wrote. “Share so people don’t get caught out when needing to return something.” Big W has announced a major returns ...
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