I use 'Problem questions' during the first calls, when customers mention sth that does not work. And solution questions when: customers explore options and are ready for change. Examples ...

Word problems (WPs) belong to the most difficult and complex problem types that pupils encounter during their elementary-level mathematical development. In the classroom setting, they are often viewed ...

By using emotional words and emotional faces in this Stroop experiment, we examined the two well-learned automatic behaviors of word reading and recognition of face expressions. In our emotional ...