If you aren’t that happy with your wireless provider’s customer service, you have plenty of company. Wireless customer care ...

Midway Hospital, a leading provider of quality primary and specialist healthcare, has been adjudged the highest-rated Ghanaian healthcare organization for overall Customer Service Quality at the ...

Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong.

Expedia’s official hotline to assist passengers from the United States. You can choose this option if you need to speak to a live agent from Expedia to get assistance with your reservations or ...

New York State has begun the process of moving hundreds of thousands of consumers and their personal care aides from the ...

The second annual survey on customer vulnerability from NICE, the leading global AI-powered customer service automation platform, reveals a rise in Brits self-identifying as vulnerable, reaching 19% – ...

Life sciences trends 2025 include the rise of personalized therapies, supply chain resilience, compliance, and collaboration ...

A record-high of 22 companies, including six of the largest U.S. auto insurers, received a grade of C- or lower from ...

Nextiva, the leading unified customer experience management (UCXM) platform, today announced the results of its recent survey of customer experience (CX) decision-makers, providing insight into ...

Though homeowners might not find service agreements “extremely” or even “very” important, if they were to get one, data ...