“Alfred provides a step-by-step guide to resolve prepaid meter token problems,” Eskom stated. The chatbot allows users to ...

Eskom’s load reduction tactic is masking load-shedding, delaying grid fixes, and blocking cheaper energy solutions like solar ...

Here's how to try to fix error codes on prepaid electricity meters yourself before replacing the meter or calling for help.

The metro’s statement also revealed that 106,766 prepaid meters in the City of Tshwane have yet to be converted to the new ...

Remember however that the Eskom Retail Tariff Plan proposes reducing energy charges and increasing fixed charges – and the ...

The Auditor General of South Africa says that a major breakdown of controls at Eskom made its prepaid system breach worse.

Eskom itself has admitted that 1.8 million prepayment meters are vending electricity without payment. If each of these meters ...

The 24th, if you have not re-coded, then you are sitting with a different problem ... include potential costs for physical meter replacements. Eskom estimates that replacing a meter could ...

Eskom said the utility continues to face network overloading issues in certain local areas due to illegal connections, vandalism, meter tampering, unauthorised network operations, theft of network ...

Eskom said it continued to face network overloading issues in certain local areas due to illegal connections, vandalism, meter tampering, unauthorised network operations, theft of network ...

Mokwena also warned that Eskom continues to face network overloading issues in certain local areas. This is due to illegal connections, vandalism, meter tampering, theft of network equipment ...

The problem extends beyond Eskom. City Power, the electricity provider for Johannesburg, recently disconnected over 120 homes in Kliptown Square after discovering tampered prepaid meters.