Joe Chiappetta was serving a lengthy sentence for fraud in a Tucson prison when the idea struck ... the two opened a center that gave practical advice to those just getting out of prison.

The Institute of Education Sciences (IES) is responsible for gathering data on a wide range of topics, including ...

He'd spent his 25-year tech career on the West Coast and in 2018 became CEO of Copado, a software firm. But in 2021, after ...

The year 2024 was characterized by a sharp deterioration in the human rights situation in Georgia. This has affected all ...

Follow live updates and news coverage of the Senate confirmation hearing for RFK Jr. Stay up to date with real-time developments on key moments and outcomes for Trump’s nominee for health secretary.

In the age of digital communication and customer-centric services, call centers have become essential hubs for businesses to ...

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.

If for whatever reason you decide that you want to start up a scam call operation ... when they decided to pose as members of the FCC “Fraud Prevention Team” and they ended up calling FCC ...

Texas’ fight against financial fraud is paying off. Since its launch in 2021, the Texas Financial Crimes Intelligence Center (FCIC) in Tyler has prevented nearly $274 million in losses and ...

The RBI on Friday asked banks to use only the '1600xx' phone numbering series to call customers for transactional purposes with a view to preventing financial fraud. It further said that for ...