AT&T is using a variety of measures, including an industry-first service-level guarantee for consumers, in an effort to ...

We've all done it - shouted "customer service representative!" at the phone until we were finally given the chance to speak ...

Templates, examples, and considerations for how to respond to angry customer emails in a variety of situations. If you’ve ever worked in customer service, you know that unhappy customers are ...

Pic of Day: A partial ferry service has resumed between Dublin Port and Holyhead in Wales. Severe disruption in ferry services across the Irish Sea had been caused by Storm Darragh and the Welsh port ...

The chain makes serious money from giving out the samples, as it encourages impulse buying and reciprocity from grateful customers. While the free samples are a great way to try an item before buying ...

MANILA, Philippines — Swiss banking giant UBS AG has officially closed its representative office in the Philippines, the Bangko Sentral ng Pilipinas (BSP) announced. UBS, however, will maintain ...

North Carolina Representative Virginia Foxx fell while walking down the marble staircase outside the House chamber, her communications team tells Newsweek. Foxx "seems to be okay," her ...

Service resumed on a section of the MBTA's Red Line after a maintenance vehicle derailed early Friday.The MBTA said the "light duty maintenance vehicle," which supports workers doing system ...

NASA wants to return Mars samples to Earth, but budget problems and technical woes have the mission caught between a rock and the Red Planet. There appears to be an unofficial robotic space race ...

Metro operator Nexus has said that the overhead line repairs in the Haymarket area are now complete, and the plan is for service to resume as soon as possible. In a statement, a spokesperson said ...