Ride-hail giant Lyft has partnered with AI startup Anthropic to build an AI assistant that handles initial intake for ...

Cash App users may receive a refund from the mobile banking platform after a federal agency ordered the company to pay out $175 million for its weak security procedures, the second such major ...

Cash App users may receive a refund from the mobile banking platform after a federal agency ordered the company to pay out $175 million for its weak security procedures, the second such major ...

In one instance cited in the agency's consent order, Cash App instructed a customer who reported an unauthorized debit card to contact the person's bank, shirking its statutory duty to investigate ...

(Bloomberg) -- Apple Inc. rolled out a new app for creating event invitations and made changes to its AppleCare+ customer support for iPhones, part of a broader push to generate more subscription ...

The company said it has been using Anthropic's Claude AI model, through Amazon's Bedrock generative AI platform, which has helped reduce the average customer service resolution time by 87% and is ...

Over the years, I've told some troubling stories relating to a lack of customer service with Cash App and how real money was being lost to scammers. Consumers complained that when they contacted ...