Introduction The documented benefits of gender parity in leadership are emerging—women leaders have been shown to have a ...

Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong.

Wondering if Amazon offers work from home opportunities? They do! Amazon regularly hires remote workers for customer ser ...

MANILA, Philippines – The House of Representatives pays tribute to the late Albay 1st District Representative Edcel Lagman, who died on January 30, after his bouts of pneumonia since last year.

Philippine Vice President Sara Duterte was impeached by the House of Representatives Wednesday after more than the required number of legislators, many of them allies of the president with whom ...

Philippines – The House of Representatives impeached Vice President Sara Duterte on Wednesday, February 5, setting the stage for a grueling trial at the Senate that could lead to her ...

That’s the situation in today’s story, and the customer service rep at the call center handled the customer like a pro while ...

Many people choose a credit card for its great rewards program or signup bonus. But what they often forget to consider is its customer service. By opting for credit cards with the best customer ...

Jamieson Greer is testifying before the Senate Finance Committee Thursday morning in his bid to be the U.S. trade representative.