Bangalore, often referred to as the "Silicon Valley of India," has long been a hub for the Knowledge Process Outsourcing (KPO ...

The BPO industry in 2025 is one of transformation, innovation, and opportunity. By leveraging AI, prioritising data security, and fostering employee growth, providers can deliver unparalleled ...

Emphasis on Cybersecurity Measures: As data security concerns rise ... 👉 What Are Projections of Global Business Process Outsourcing Industry Considering Capacity, Production and Production ...

Unity Communications’s ISO 27001 certification demonstrates its commitment to secure outsourcing, raising the bar in the BPO industry.United ...

Dublin, Feb. 05, 2025 (GLOBE NEWSWIRE) -- The "BPO Services Top 5 Emerging Markets Industry Guide 2019-2028" report has been added to ResearchAndMarkets.com's offering. The Emerging 5 BPO Services ...

As AI and human collaboration deepens, the emphasis on emotional intelligence and creative problem-solving among agents will define the industry’s future. Data Analytics: Turning Insights into Action ...

Global solution provider Dimension Data and its contact center subsidiary Merchants has acquired Millennium1 Solutions as a way to enter the North American business process outsourcing ...

The grand opening event featured discussions on the future of AI in BPO and attracted interest from industry leaders, signaling opportunities for future collaborations in the region. The opening ...

Data from KMC Savills revealed that OFW remittances ... McCullough said it could have implications for the country’s BPO industry. The sector, which is heavily dependent on foreign clients ...

One of the pioneers in the business process outsourcing industry has resigned from ADEC ... in the field of business process management and data analytics. “I believe in leaving an organisation ...

The "BPO Services Top 5 Emerging Markets Industry Guide 2019-2028" report has been added to ResearchAndMarkets.com's offering.The Emerging 5 BPO Services industry profile provides top-line qualitative ...