Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

Service design is all about creating experiences that are useful, enjoyable, and meaningful. As companies realise the importance of customer experience, service design agencies have become invaluable ...

The Tiledesk Automation Engine: Your open-source solution for multichannel conversations and customer engagement. An alternative to Voiceflow, Botpress, Landbot, Manychat, and Uchat.

NextAdmin is a Free, open-source Next.js admin dashboard toolkit featuring 200+ UI components and templates that come with pre-built elements, components, pages, high-quality design, integrations, and ...

The design standards are a minimum expectation and will not replicate existing legal or regulatory requirements. For the user’s journey, they will arrive at the dashboard and have an explanation of ...

so customer service representatives work with other teams inside the organization – from operations and engineering to marketing and design – as well as serve as the voice of the user or ...