Bret Taylor, CEO of Sierra and chairman of OpenAI, says AI agents will one day be the entire customer experience.

Just last week, (the exact date I cannot recall) the lights at my house flickered around 12 midnight for a while and then ...

He added, “Respondents cited factors such as proximity, speed, customer service, and cash availability as reasons for their choice. Many also noted that POS agents are more personable and ...

Refusing fares, rudeness and overcharging – many Hong Kong taxi drivers have earned a reputation for bad service, prompting passengers to grumble that it is hard to find a good cabby.

The Security Service of Ukraine (SSU) has detained a Russian Federal Security Service (FSB) agent group that was collecting data on Ukrainian Armed Forces aircraft and helicopters for strikes on ...

Managers can then identify areas for improvement and use that data to increase efficiency and also improve the experience for agents as well as customers. Different types of customer service software ...

CHICAGO (WLS) -- The U.S. Secret Service told the I-Team they approached a South Side school Friday. Chicago Public Schools officials had initially said the agents were from U.S. Immigration and ...

Democratic Illinois Gov. JB Pritzker and Chicago public school officials falsely claimed last week that U.S. Immigration and Customs Enforcement (ICE) agents arrived at an elementary school, as ...

Sterling K Brown (This Is Us) stars as Xavier Collins, a Secret Service agent who protects the US President, a smooth-talking son-of-a-gun played by James Marsden - an actor so good-looking he ...

After binge-watching over the weekend, fans have aired their mixed feelings about The Night Agent season two. Netflix's hit espionage series continues to follow FBI agent Peter Sutherland ...