2. GET CERTIFIED ON THE LATEST CYBER SAFETY MEASURES.

While today’s AI is more sophisticated than yesterday’s chatbots, the core customer experience challenge remains the same: ...

Churches Fire & Security has successfully transformed its customer service operations through an innovative AI-powered ...

For organizations ready to embrace the future, building the right infrastructure is the first step toward achieving ...

Oracle is embedding AI across every layer of its technology stack.  In an exclusive interaction with AIM, Palanivel Saravanan ...

LOYTEC: Presenting ASHRAE G36 HVAC control systems and unveiling the revolutionary LOYTEC PowerPack – the industry's first multi-purpose solution that punches way above its weight class – as part of ...

Helped by engineering and technological advances, refrigerated trucks fleets have a lot of options available to meet their ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

“It sends the message that companies cannot put profits over customer safety. It protects people in our community and elsewhere when companies know that,” Lawrence Morales II, an attorney ...

Those behind the plans said the upgrades would “allow the continued safety of visitors and staff using the building and ensure that the fire detection and alarm systems remain fully functioning ...