Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

Outsourcing call center operations has become a common practice ... Loop Contact Solutions employs a stringent hiring process to ensure they onboard agents with the right skills and attitude.

Discover the best call center ... the onboarding process. With its intuitive course creation tools, gamification features, and live sessions, it’s a great option for call centers that need ...

The National Resistance Center of Ukraine has called on the residents of the occupied town of Vasylivka to leave the hromada due to the possible escalation of hostilities [a hromada is an ...

This demonstrates how can be combined Azure Communication Services, Azure Cognitive Services and Azure OpenAI to build an automated call center solution. Fill the template from the example at ...

The United Nations has called for an end to escalation in Iraq during protests against the nomination of Mohammed Shia' al-Sudani for the post of prime minister. In a tweet, the United Nations ...

Need some call center ... handy throughout the process, agents will be better able to stay focused on the customer and what their specific needs are at every stage of the journey. It’s a ...

Calls grew on Wednesday (12 May) for a de-escalation of violence after intense ... clashes with Palestinian protesters in the city center of the West Bank city of Hebron, 12 May 2021.