AI agents change customer interaction rules. They provide 24-hour service, and one way they may help companies interact with ...

A new strategic steer[1] published by the UK Government for consultation on 13th February 2025 seeks to change the CMA’s direction, focusing on ...

“A platform mismatch can lead to wasted resources and minimal engagement.” After you identify the social platforms your business should focus on, it’s crucial to pinpoint your target audience. Social ...

The fate of Nigeria’s digital economy may soon be shaped by an imminent ruling from the Competition Tribunal, which ...

Traditional CRM systems are a significant advantage, but wealth managers must embrace next-generation platforms designed specifically for private banking and wealth advisory. These systems should ...

According to a report by the AfDB, approximately 70 percent of small and medium-sized enterprises (SMEs) in Africa fail ...

The Nigeria Customs Service (NCS) has announced the suspension of the planned implementation of a four per cent Free-on-Board (FOB) charge ...

Read more about Learning. Raise awareness of the Business for Peace (B4P) initiative, as well as national priorities related to peace-building, through events/webinars Collect and showcase good ...

Support relevant existing initiatives, events and platforms such as the Women Vendors Exhibition and Forum and facilitate business engagement. Collective Action Benefits Increased awareness among ...

Investopedia / Joules Garcia An engagement letter is a written agreement that describes the business relationship to be entered into by a client and a company. The letter details the scope of the ...