German technology company Celonis has sued Europe's largest software maker SAP in U.S. court for allegedly monopolizing part ...

Decisive, operational AI is making its way into business, but ensuring worthwhile investment requires knowing which workflows ...

Inspiro, a global leader in digital customer experience (CX) and business process outsourcing (BPO), has been awarded the prestigious Gold Stevie® Award for its innovative Customer Experience ...

Information technology and business process management (IT-BPM) has been one of the most dynamic sectors of the Philippine ...

In the rapidly evolving world of business automation, Agentforce and its Atlas Reasoning Engine are set to redefine the ...

The Information Technology and Business Process Association of the Philippines  is stepping up efforts to promote the country ...

THE country wants to further expand its share of North America's health care outsourcing market, confident of its strengths ...

Bid goodbye to the days of pilot and one-off AI projects and get ready to embed them across the enterprise.

THE Philippine Economic Zone Authority (PEZA) and the Information Technology and Business Process Association of the Philippines are stepping up policy advocacy efforts to maintain the country's ...

Wrapping up Q4 earnings, we look at the numbers and key takeaways for the data & business process services stocks, including ...

Businesses are facing mounting regulatory requirements that fundamentally reshape tax and financial processes.