AT&T today announced a new AT&T Guarantee customer service initiative that offers "an elevated experience" with ...

AT&T made a “bold promise” to customers Wednesday, telling them that the company plans to issue credits to consumers who lose ...

She added that the company "knew we had lost our customers' trust" and responded with new pricing strategies, product ...

Called the AT&T Guarantee, the new initiative promises that users won't be billed for days when the company's network goes ...

According to AT&T, if a customer loses phone service or fiber connectivity for more than twenty minutes, AT&T will refund the ...

She added that the company "knew we had lost our customers' trust" and responded with new pricing strategies, product improvements and promotional offers to restore growth. The new AT&T guarantee ...

AT&T released a new promise to customers Wednesday saying they would refund a customer’s cost of a day’s service if they lose service.

AT&T unveiled a new initiative to keep ... network and almost a $1 billion in customer care and operation since 2019. “And that’s brought us to where we are today – becoming the first and only carrier ...

“The AT&T Guarantee will set a new bar in customer experience covering network, customer care and offers for consumers & small businesses,” the release claimed. AT&T made a “bold promise ...