AT&T today announced a new AT&T Guarantee customer service initiative that offers "an elevated experience" with ...

For example, both AT&T and Mint Mobile still have some of the best cell phone deals we've seen from either carrier right now.

AT&T made a “bold promise” to customers Wednesday, telling them that the company plans to issue credits to consumers who lose ...

Called the AT&T Guarantee, the new initiative promises that users won't be billed for days when the company's network goes ...

According to AT&T, if a customer loses phone service or fiber connectivity for more than twenty minutes, AT&T will refund the ...

AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber customers who are impacted by service outages.

She added that the company "knew we had lost our customers' trust" and responded with new pricing strategies, product improvements and promotional offers to restore growth. The new AT&T guarantee ...

Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...

AT&T released a new promise to customers Wednesday saying they would refund a customer’s cost of a day’s service if they lose service.