Cigna Medicare Supplement plans come with monthly premiums that typically start around $73 and can exceed $200, according to ...

Wondering if Amazon offers work from home opportunities? They do! Amazon regularly hires remote workers for customer ser ...

Understand how learnings from your customer service team can connect to paid media strategies and why you should highlight customer benefits in your ads.

I rented a car from Budget for our family trip to Niagara Falls for 10 days. We also drove to Toronto and Montreal. After I ...

We've all done it - shouted "customer service representative!" at the phone until we were finally given the chance to speak to a real, live person instead of a robot. But what if those robots could ...

When doctors diagnosed her son with autism 15 years ago, Iraida Muñoz moved her family from Puerto Rico to the U.S. in hopes ...

Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong.

Customer service satisfaction in energy companies’ has improved in the last six months, reaching +58, a seven point increase.

A step-by-step playbook to supercharge salesFierce competition means brands are no longer competing on price and product ...

But Rep. Chuck Edwards is more optimistic ... But I'm assured that the person that is coming in is far more customer service oriented and I'm anxious to meet with that person.

In the marketing and comms space, this is one of the most important, ongoing conversations taking place. The question isn’t ...

laid off six non-union employees such as in customer service and maintenance and sought the pay freeze in the union contract. “I want to thank the members and the leadership of Local 1880 for ...