1) Charge the device with an official charger for at least 30 minutes, and then try to power on again. 2) Press and hold the power key for 10 to 15 seconds until the device vibrates, to perform a ...
Please check the support bands on your device’s packing and make sure the SIM card you are using matches these bands. Alternatively you can contact the seller from which you bought your device to ...
What should I do if my device is always searching for a network or if no operator name is displayed?
a) Please contact your network’s customer service to ensure that you’ve got roaming enabled. b) Ask your network’s customer services to enable roaming on your ...
a) If the issue appears occasionally, it may be caused by anomalies in a file. It is recommended that you continue to use the device normally. b) Check if the issue occurs during charging. If yes, we ...
a) Please make sure to turn on the Bluetooth function if you want to connect to another device through Bluetooth. b) If your Bluetooth enabled device requires a ...
Follow the steps below to make sure the device is set up correctly:1) Check the device to see if the WIFI indicator is on or off.2) Refresh the network list on your computer.3) Right-click Wireless ...
You can check the IMEI information from the IMEI label which was stuck to the battery jar or battery cover, or by touching *#06# in dial keypad, or by going to main menu -> “Settings” -> “Device” -> ...
Go to main menu->select “Settings”->“Sound & Vibration”->”Sound Booster”, touch the toggle switch to enable it. When enabled, you can press the “Volume+” key at full volume to enter Sound Booster mode ...
Try to reset or update your device. (Refer to “How can I perform a factory reset on my device in the Back Up & Reset module” & “How can I upgrade my device in the Basic Settings module”). If the ...
a) If this issue only occurs in certain places, move to a location with a strong signal and try again. b) Check whether there are smudges or scratches on your SIM card’s metal surface as a defective ...
When you touch and hold a notification on the status bar, two options will appear “Alerting” and “Silent”. a) Select “Alerting” to allow sound alerts for this app at subsequent new notifications. b) ...
Android security tools function by limiting your apps’ access to your device’s IMEI, serial number, and other identifying information. It also gives you a little more protection when using Wi-Fi ...
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