House of Quality is a summary diagram that is used as part of a structured approach to transform your voice of customer ...
Bartlett, C. A., and S. Ghoshal. "Matrix Management: Not a Structure, a Frame of Mind." Harvard Business Review 68, no. 4 (July–August 1990): 138–145.
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback