Consider this surprising statistic from our annual customer service research: 46% of U.S. consumers are willing to pay more ...

In a fast-paced world where shopper behaviors evolve rapidly, loyalty programs must adapt to stay effective. A “set it and ...

Overall, the diversification into other loyalty monetization programs is important. Because companies like Booking.com, Switchfly, TravelBank, TripActions, and Upside are all innovating in aspects ...

Gary Drenik is a writer covering AI, analytics and innovation. Most consumers are used to being prompted to join a loyalty program when making a purchase online or in person. It’s a part of the ...

GROWERS, a leader in agriculture retail solutions, today announced the results of its customizable loyalty program technology, now enhanced with advanced AI. For 2024, agricultural retailers in the ...

The loyalty program is further enriched by various ... and Revenue Share (Revshare), each offering a different approach to ...

So in March 2022, they debuted a loyalty and rewards program. The program works by awarding customers 10 points for every dollar they spend, which they can redeem for between $5 and $20 off their ...

Follow the money, of course. For companies like Costco, Starbucks, and Dicks Sporting Goods that have robust and well-established loyalty programs, a common thread is that rewards members are the ...