If this collective effort fails, the standard way to deal with trolls ... Reader: I’m on the customer support team for a website. One individual in our online community habitually insults ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 ...

RetailWire, a daily online publication, asked me what three areas retailers must focus on as customers’ demands ... This applies whether they’re dealing with their insurance company, their ...