Most safe deposit boxes require two keys to open. The renter has one key and the bank has the other. Most banks require you to make an appointment during regular business hours to access the ...

Imamura allegedly used a master key and a spare key to illegally open the safety deposit boxes of two male customers at the bank’s Nerima branch in late September last year without their permission.

The Bank of America branch in Altadena burned down last month. Now the bank must determine whether customers' prized possessions survived.

The bank promised to better monitor the spare keys of safe deposit boxes and strengthen checks over bank operations. It said customers were gradually being compensated for their losses.

TOKYO (AP) — Executives at a leading Japanese bank apologized and took pay cuts on Thursday after police arrested an employee who allegedly stole about 1.4 billion yen ($9 million) worth of valuables ...