While today’s AI is more sophisticated than yesterday’s chatbots, the core customer experience challenge remains the same: ...

As organizations increasingly enable AI systems to make autonomous decisions, human infrastructure requires clear safeguards ...

This event aims to provide insights into achieving the ideal balance ... interactions. Experts will share strategies to ensure technology enhances, rather than detracts from, the human touch.

As businesses approach a new, shifting reality, they will need to navigate barriers and shifts that will impact the way they leverage Generative AI and interact with customers.

When AI is built with the purpose of making the world better for all who live in it, it makes a real difference for all who ...

it’s crucial to strike a balance between technological advancement and ethical responsibility. After all, the ultimate goal isn’t just smarter machines but smarter, more human interactions ...

Human-Computer Interaction (HCI) is a rapidly expanding area of research ... Students in HCI are enrolled in programs in Computer Science, Communication, Learning Sciences, and Technology & Social ...

Bagnaia, Marquez's teammate, shared insights on the balance between human skill and technology in MotoGP, suggesting that both elements work together to achieve optimal performance. He added ...