Avaya CEO Kevin Kennedy is stepping down after eight years of running the unified communications specialist as the company prepares to exit Chapter 11 bankruptcy protection this fall. Taking the ...

We want to have one primary, true UCaaS offering in the market,' Avaya's SVP of business transformation Dennis Kozak tells CRN. Avaya is ending sales of its Powered By Avaya IP Office solution for ...

Avaya Experience Platform™ (AXP) empowers banks to accelerate transformation and sustain business growth with a unified digital platform designed to deliver exceptional experiences. It’s not ...

Your Avaya desk phone can perform some pretty advanced tasks if you know how to navigate the phone’s settings. A schematic and glossary of the phone, its buttons and icons is available on the Avaya ...

From chatbots to virtual assistants, the rise of AI and the automation it brings are changing the contact center experience. Find out more in this guest blog from Avaya’s Steve Brock.