Cross Country Train Interior

CrossCountry Trains

Railway service in Birmingham, United Kingdom

18 The Priory Queensway, Birmingham B4 6BS

crosscountrytrains.co.uk

Open · Closes 4 PM

Days of week	Open hours
Sunday	8 AM - 4 PM
Monday	8 AM - 8 PM
Tuesday	8 AM - 8 PM
Wednesday	8 AM - 8 PM
Thursday	8 AM - 8 PM
Friday	8 AM - 8 PM
Saturday	8 AM - 4 PM

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Since then, we have created our own customer experience survey (CES). The below tables indicate customer satisfaction across a selection of …

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Frequently asked questions

Q:

I've left my railcard at home on the day of travel and been charged for a new ticket, can I apply for a refund?

A:

This means that if you cannot produce your Railcard for the ticket inspector, you'll need to pay for a full-price ticket or be liable for a penalty fare...

A:

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